Responsible Gaming

Beyond gambling and sports betting, S9 Game Pakistan is committed to monitoring and tracking user activities on its platform and in the S9 Game mobile app. While the sportsbook strives to continually enhance its collection with top-tier games, this can occasionally present challenges for some users. Regrettably, not everyone is aware of how to manage their gambling activities effectively.

To promote conscientious play, S9 Game has implemented a responsible gaming policy. This policy outlines the potential negative impacts of gambling, provides valuable tools, and offers guidance to players. The company considers educating Pakistani players as a critical aspect of combating gambling addiction. Drawing on international best practices, S9 Game ensures that the tools and recommendations provided are genuinely beneficial.

How to Stay in Control

Some users may engage with online casino services for years without encountering issues. However, for others, gambling can pose serious risks to mental and physical well-being. Players should strive to stay mindful and adhere to the following guidelines:

  • Treat gambling as a form of entertainment and relaxation.
  • Do not view gambling as a way to earn money or an additional income source.
  • Avoid trying to recoup losses immediately.
  • Keep track of the time and money spent on the platform and app.
  • Understand that outcomes on S9 Game are determined by a random number generator, which means results are entirely random and not subject to influence.
  • Begin gambling only if you have a genuine desire to play.
  • Always familiarize yourself with the rules of the games you play.

Preventive Measures

Research indicates that some individuals may not recognize their own gambling addiction. To assist players in assessing their situation, S9 Game offers a self-assessment questionnaire:

  • Are you increasing your bet amounts regularly?
  • Have you attempted to control your gambling but found it challenging?
  • Do you borrow money from friends or family to gamble?
  • Has your reputation been affected by your gambling habits?
  • Are you deeply distressed by losses?
  • Do you frequently try to recover losses?

If you answer “yes” to any of these questions, seeking professional help is advisable.

Recommendations

To maintain control over your gaming activities, consider the following recommendations:

  • Set a specific time limit for your online casino play and exit the site once this time is up.
  • Decide in advance the maximum amount you are willing to lose and stick to it.
  • Use your account settings to set a deposit limit.
  • Engage in other hobbies and spend more time on them than on gambling.
  • Avoid accessing the site or app when in a negative mood or under the influence of alcohol.
  • Allocate sufficient time to family, friends, and work obligations.

Temporary Account Suspension

If gambling starts to have a significant negative impact, users have the option to temporarily suspend their accounts. This can be done by contacting S9 Game Pakistan’s customer support.

Support staff will provide access to a self-exclusion feature, which can be set for up to 1 year. During this time, users will be unable to make deposits or play. If a player wishes to permanently delete their account, such requests will be processed with no possibility of account recovery.